I-COMPLEX
Tax excluded. Shipping calculated at checkout
I-COMPLEX is an Advanced Eye Gel that wraps the skin in a cooling sensation with a botanical retinol alternative that helps smooth the look of wrinkles, brighten the look of under eyes and deeply hydrates the skin. Luxe metal rollerball applicator!
• Hydrates and plumps the look of the under eye area
• Helps improve the appearance of fine lines and wrinkles
• Visibly improves the look of uneven skin tone
Pamper the under eye area with the cooling sensation of I-Complex—the first daytime under eye treatment to join the COSMEDIX Elite skincare lineup! This Advanced Eye Gel is a skin-pampering daytime eye treatment that hydrates the skin with a blend of Hyaluronic Acid and conditioning peptides. The not-so secret stand-out is the innovative metal rollerball applicator that gently massages the lightweight formula that contains a botanical retinol alternative, known as Bakuchiol. This skin-nourishing ingredient visibly helps reduce the appearance of fine lines and wrinkles while helping to brighten the look of the under eye area and hydrate the skin, without any sticky residue. Innovative, metal roller applicator goes beyond functional—its design delivers an immediate cooling effect and is angled to fit the under eye area, making it easy to apply, massage, soothe delicate skin. Convenient easy-to-twist on-off click closure.
How to use:
Turn and click the rollerball applicator to On. Gently roll the top of the rollerball applicator from the outer area to the inner corner of the eye area. Cautions: For external use only. Avoid direct contact with eyes. If contact occurs, rinse thoroughly with water. Keep out of reach of children.
Ingredients:
Orchid Stem Cells and Horse Chestnut Flower Extract | Skin-conditioning peptides combine with plant-based ingredients to help visibly reduce the appearance of fine lines and wrinkles
Hyaluronic Acid | Boosts moisture levels in dry skin for the look of a plumper, more suppler-looking complexion
Bakuchiol (1%) | Botanical retinol alternative that helps brighten the skin’s appearance and visibly improve skin tone and texture
AQUA/WATER/EAU, GLYCERIN, PENTYLENE GLYCOL, PROPANEDIOL, CAFFEINE, BAKUCHIOL, ETHYLHEXYLGLYCERIN, AESCULUS HIPPOCASTANUM (HORSE CHESTNUT) EXTRACT, ECTOIN, SODIUM HYALURONATE, TOCOPHEROL, ACETYL HEXAPEPTIDE-8, VITIS VINIFERA (GRAPE) SEED EXTRACT, BISABOLOL (L), CHLORELLA VULGARIS EXTRACT, SACCHARIDE ISOMERATE, OCIMUM SANCTUM (BASIL) LEAF EXTRACT, OCIMUM BASILICUM (BASIL) FLOWER/LEAF EXTRACT, CURCUMA LONGA (TURMERIC) ROOT EXTRACT, SOLANUM MELONGENA (EGGPLANT) FRUIT EXTRACT, ALOE BARBADENSIS FLOWER EXTRACT, ASCORBYL TETRAISOPALMITATE, SEA WATER (MARIS AQUA), MELIA AZADIRACHTA (NEEM) LEAF EXTRACT, MELIA AZADIRACHTA (NEEM) FLOWER EXTRACT, FRUCTOSE, ACRYLATES COPOLYMER, SODIUM BENZOATE, BENZOTRIAZOLYL DODECYL P-CRESOL, CALANTHE DISCOLOR EXTRACT, PHYSALIS ANGULATA EXTRACT, CAPRYLIC/CAPRIC TRIGLYCERIDE, XANTHAN GUM, DISODIUM EDTA, ISOPULEGOL, CORALLINA OFFICINALIS EXTRACT, DISODIUM PHOSPHATE, BETAINE, COCCINIA INDICA FRUIT EXTRACT, PHENETHYL ALCOHOL, JASMINUM SAMBAC (JASMINE) FLOWER EXTRACT, CRATAEGUS MONOGYNA FLOWER EXTRACT, ALCOHOL, OROBANCHE RAPUM EXTRACT, TETRADECYL AMINOBUTYROYLVALYLAMINOBUTYRIC UREA TRIFLUOROACETATE, SODIUM PHOSPHATE, LAMINARIA DIGITATA (HORSETAIL KELP) EXTRACT, GLUCONOLACTONE, CAPRYLYL GLYCOL, TRIS(TETRAMETHYLHYDROXYPIPERIDINOL) CITRATE, CITRIC ACID, POTASSIUM SORBATE, MAGNESIUM CHLORIDE, CALCIUM GLUCONATE.
Complimentary sample.
Free Express Shipping with orders over $189.99
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 4 hours
I-COMPLEX
10 ml
Loshen & Crem
11003 26 Avenue Northwest
Edmonton AB T6J 4C1
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 14 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $189.99 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD.
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $19.95 CAD within Canada and $28.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.
Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
- Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
- Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $23.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
Clearance Items
Clearance items are FINAL SALE.
These products are offered at up to 75% off due to minor imperfections, nearing expiry dates (noted in descriptions), or other reasons. Returns, refunds, or credits are not available for these items.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin