

EXPERT EYES
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Strengthens, densifies, and protects lashes and brows.
As we age or expose our lashes and brows to daily stressors like makeup, pollution, and over-plucking, they can become weaker, sparser, and more prone to fallout. Expert Eyes Fortifying and Densifying Double Serum is a two-step treatment designed to restore density, enhance strength, and promote visibly fuller lashes and brows.
This advanced dual-action formula works in two phases:
Serum No. 1 stimulates growth and fortifies hair follicles, enhancing thickness and resilience.
Serum No. 2 nourishes and protects each strand, reducing breakage and reinforcing density.
With a high-performance blend of peptides, plant-based extracts, and targeted actives, this treatment works at the root level and along the hair shaft to create stronger, healthier, and more defined brows and lashes.
Skin instant:
Ideal for those experiencing thinning, weakened, or sparse lashes and brows due to aging, stress, or external damage. Perfect for individuals seeking to naturally enhance definition and maintain fuller, more resilient lashes and brows.
Benefits:
- Stimulates hair growth – Pea Shoot Extract and Apple Stem Cells reactivate follicles for fuller lashes and brows.
- Strengthens and fortifies – Reinforces the hair structure to reduce breakage and thinning.
- Protects against hair loss – Shields delicate hairs from environmental and cosmetic stressors.
- Enhances lash and brow volume – Densifying peptides and conditioning agents improve fullness.
- Delivers immediate and long-term results – Provides instant hydration while working to strengthen and thicken over time.
How to use:
Step 1 – Serum No. 1 (Fortifying & Growth-Stimulating):
- Using the fine liner applicator, apply a thin line along the lash line and over sparse areas of the brows.
- Let the serum absorb fully before proceeding to the next step.
Step 2 – Serum No. 2 (Protective & Densifying):
- Use the brush applicator to coat lashes and brows, ensuring each hair is covered.
- Allow to dry before applying makeup or additional products.
Use morning and evening for optimal results.
Loshen & Crem’s recommendation:
Expert Eyes Fortifying and Densifying Double Serum is more than just a lash and brow treatment—it’s a solution for long-term resilience and density.
✔ For when lashes and brows look sparse or weak
If you’ve noticed more fallout or gaps, this serum strengthens and replenishes, helping hairs stay anchored and grow thicker.
✔ A must-have for maintaining definition
Even if you haven’t experienced major hair loss, using this serum consistently keeps lashes and brows full and resistant to daily stressors.
✔ Perfect for those avoiding lash extensions or brow treatments
If you want to enhance your natural beauty without relying on artificial enhancements, this formula provides visible results without irritation or long-term damage.
✔ How to integrate it into a strengthening routine:
If lashes feel dry → Use with Solution Demaquillante Pour Les Yeux to prevent unnecessary breakage.
If lash loss is significant → Combine with Creme Contour des Yeux Biosensible to maintain overall lash health.
Ingredients:
EXPERT EYES SERUM NO. 1
WATER (AQUA), GLYCERIN, BUTYLENE GLYCOL, METHYLPROPANEDIOL, PENTYLENE GLYCOL, SPHINGOMONAS FERMENT EXTRACT, HYDROLYZED VEGETABLE PROTEIN, MALUS DOMESTICA FRUIT CELL CULTURE EXTRACT, PISUM SATIVUM (PEA) EXTRACT, TRIFOLIUM PRATENSE (CLOVER) FLOWER EXTRACT, YEAST EXTRACT, ACETYL TETRAPEPTIDE-3, MALTODEXTRIN, XANTHAN GUM, DEXTRAN, ALCOHOL, CAPRYLYL GLYCOL, SODIUM CHLORIDE, SODIUM BENZOATE, POTASSIUM SORBATE, SODIUM HYDROXIDE.
EXPERT EYES SERUM NO. 2
WATER (AQUA), GLYCERIN, BUTYLENE GLYCOL, SODIUM POLYACRYLATE, HYDROLYZED LUPINE PROTEIN, PHOSPHOLIPIDS, 1,2-HEXANEDIOL, GLYCINE SOJA (SOYBEAN) OIL, PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) SEED EXTRACT, GLYCINE SOJA (SOYBEAN) STEROLS, TILIA TOMENTOSA EXTRACT, TRIFOLIUM PRATENSE (CLOVER) FLOWER EXTRACT, ACETYL TETRAPEPTIDE-3, CITRIC ACID, GLYCOLIPIDS, DEXTRAN, CAPRYLYL GLYCOL, SODIUM BENZOATE, POTASSIUM SORBATE.
Ingredients are subject to change at the manufacturer’s discretion. For the most complete and up-to-date list, refer to the product packaging.
📄 Biologique Recherche skin reaction policy 📄
At Loshen & Crem, we want to ensure you have the best experience possible with our brands. That’s why we highly recommend a consultation with one of our skin experts before purchasing any Biologique Recherche product.
In case of any reaction, Biologique Recherche requires:
- Clear images of the reaction
- The product and lot number (found on the bottom of the box or product)
- Proof of an online consultation with one of our skin experts
If you choose to purchase without a consultation and experience a reaction, we won’t be able to provide a refund. However, we’re always here to help you find the best products for your skin and answer any questions.
Complimentary sample.
Free Express Shipping with orders over $189.99
Available at our Edmonton Boutique
Ship to Canada only
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 14 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $189.99 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $21.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.
Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
- Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
- Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $23.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
Clearance Items
Clearance items are FINAL SALE.
These products are offered at up to 75% off due to minor imperfections, nearing expiry dates (noted in descriptions), or other reasons. Returns, refunds, or credits are not available for these items.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin