


COLLAGEN INTENSIVE PHYTO-RETINOL RESURFACING MASK
Tax excluded. Shipping calculated at checkout
Exfoliating and clarifying treatment mask that enhances skin’s radiance and improves its overall appearance by liberating the surface of dead, dull and damaged cells.
Fruit Enzymes (Papain and Bromelain), 3% PHA, Xylitol (and its derivatives), and 17 Amino Acids work in synergy to gently exfoliate and resurface skin, instantly improving the appearance of scars and uneven skin tone and smoothing and softening skin’s texture.
Aloe Barbadensis Leaf Extract and Squalane (derived from sustainable sugarcane) promote hydration in the outer layers of the skin, while Madecassoside, Asiaticoside, and Centella Asiatica Leaf Extract relieve redness and help soothe and repair damaged tissue.
This advanced formulation is supercharged with 0.5% Bakuchiol, a plant-derived alternative to retinol (a "phyto-retinol"), to target the look of fine lines and wrinkles, uneven skin tone, and enlarged pores, and two types of Collagen (Soluble Collagen engineered to imitate Human Collagen Type III and low-molecular-weight Hydrolyzed Collagen) to visibly improve skin’s texture for a healthier and rejuvenated appearance.
Clinically tested to decrease skin scale, instantly improve skin tone evenness, instantly reduce the appearance of wrinkles, instantly decrease the appearance of enlarged pores, and instantly decrease roughness to smooth and soften skin texture.
Consumer Perception Study:
+ 100% agreed skin tone improved
+ 100% agreed skin elasticity improved
+ 100% agreed skin texture smoothness improved
+ 100% agreed overall skin condition improved
+ 96.15% agreed skin tone evenness improved
+ 96.15% agreed skin appears brighter
Dermatologist tested. Non-irritating. Non-sensitizing. For all skin types.
Cruelty free. None of our products, including the ingredients, are tested on animals. Our squalane is derived from sustainable sugarcane.
How to use:
- Apply a generous amount to clean skin using gentle circular motions.
- Avoid the eye area.
- Leave on for 10 to 20 minutes, depending on skin sensitivity.
- Rinse with cold water.
- Use up to 3 times a week or as per your professional's recommendation
Do not use on damaged or irritated skin. Discontinue use if signs of irritation or rash appear and consult a doctor. Avoid contact with the eyes. Store in a cool and dry place, away from direct sunlight and heat, out of the reach of children.
Hydroloyzed + Soluble advanced Collagen:
This high-performance mask is supercharged with two types of advanced collagen – 10,000 PPM Hydrolyzed Collagen and 10 PPM Soluble Collagen.
The Hydrolyzed Collagen is derived from fish skin by enzymatic hydrolysis process. It is composed of small, low molecular weight peptides (around 280 DA), which are easily absorbed by human skin.
The Soluble Collagen is a vegan collagen created with yeast fermentation technology. Engineered to imitate Human Collagen Type III, it exhibits high compatibility with human skin and is easily absorbed by human skin.
Clinically Proven Actives:
This instant results-driven mask is supercharged with clinically proven actives, including:
- 2.5% Tranexamic Acid
- 2% Niacinamide
- Glutathione
- Pancratium Maritimum Extract
- Madecassoside, Asiaticoside
- Centella Asiatica Leaf Extract.
Ingredients:
Chamomilla Recutita Flower Water, Water, Glycerin, Aloe Barbadensis Leaf Extract, Cocoglycerides, Corylus Avellana (Hazelnut) Seed Oil, Propanediol, Centella Asiatica Leaf Extract, Gluconolactone, Helianthus Annuus (Sunflower) Seed Oil, Tranexamic Acid, Butylene Glycol, Niacinamide, Cetearyl Alcohol, Hydrogenated Lecithin, Hydrolyzed Collagen, Panthenol, Soluble Collagen, 1,2- Hexanediol, Xylitol, Anhydroxylitol, Xylitylglucoside, Stearic Acid, Coco-caprylate/Caprate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Scutellaria, Baicalensis Root Extract, Paeonia Suffruticosa Root Extract, Madecassoside, Asiaticoside, Bakuchiol, Squalane, Pancratium Maritimum Extract, Behenic Acid, Synthetic Beeswax, Polyglyceryl-6 Distearate, Arginine, Stearyl Alcohol, Behenyl Alcohol, Carbomer, Dipotassium Glycyrrhizate, Glycine, Bromelain, Helianthus Annuus (Sunflower) Seed Wax, Glutathione, Papain, Cupressus Sempervirens Oil, Serine, Glutamic Acid, Jojoba Esters, Hydrogenated Olive Oil Unsaponifiables, Melia Azadirachta Flower Extract, Aspartic Acid, Myristic Acid, Xanthan Gum, Leucine, Adenosine, Alanine, Lysine, Polyglyceryl-3 Beeswax, Cetyl Alcohol, Tyrosine, Phenylalanine, Threonine, Proline, Valine, Isoleucine, Melia Azadirachta Leaf Extract, Histidine, Methionine, Cysteine, Cyclodextrin
Complimentary sample.
Free Express Shipping with orders over $189.99
Available at our Edmonton Boutique
Ship to Canada only
Shipping information
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 14 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
-
Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $189.99 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $21.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
-
United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.
Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
- Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
- Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $23.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
Clearance Items
Clearance items are FINAL SALE.
These products are offered at up to 75% off due to minor imperfections, nearing expiry dates (noted in descriptions), or other reasons. Returns, refunds, or credits are not available for these items.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
Contact Us
Choose options

About us
Loshen & Crem
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin