




THE MICROBIOME ROUTINE
Tax excluded. Shipping calculated at checkout
Enjoy the experience of the Microbiome Routine Kit in full sized products.
- Moisture Balance All-In-One Face Cleanser 150ml
- Synbiotic Defense Mist 100ml
- Age-Reversing Conentrate 50ml
- Vitamin B Activated All-In-One Concentrate 50ml.
Ingredients
MOISTURE BALANCE ALL-IN-ONE FACE CLEANSER: Chamomilla Recutita Flower Water, Glycerin, Olea Europaea Fruit Oil, Caprylic/Capric Triglyceride, Centella Asiatica Leaf Extract, Polyglycerin-3, Water, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Ethylhexyl Palmitate, Gluconolactone, 1,2-Hexanediol, Arginine, Niacinamide, Panthenol, Scutellaria Baicalensis Root Extract, Paeonia Suffruticosa Root Extract, Actinidia Chinensis Seed Oil, Butylene Glycol, Xylitylglucoside, Anhydroxylitol, Mannitol, Camellia Sinensis Leaf Water, Xylitol, Diospyros Kaki Leaf Extract, Vitis Vinifera Fruit Extract, Urtica Dioica Extract, Eucalyptus Globulus Leaf Extract, Coffea Arabica Seed Extract, Carthamus Tinctorius Flower Extract, Polygonum Cuspidatum Root Extract, Camellia Sinensis Leaf Extract, Castanea Crenata Shell Extract, Zanthoxylum Piperitum Fruit Extract, Glucose, Papain, Bromelain, Ellagic Acid, Camellia Sinensis Catechins, Dipotassium Glycyrrhizate, Xanthan Gum, Cyclodextrin
SYNBIOTIC DEFENSE MIST:
Probiotics:
- Saccharomyces Ferment: Promotes collagen production, anti-wrinkle action, brightening, cellular repair
- Lactobacillus Ferment: Soothing, strengthens skin barrier
- Galactomyces Ferment Filtrate: Anti-ageing, strengthens skin barrier, pore minimizing, restores sebum balance, improves acne, evens out dark spots
- Bacillus Ferment: Strengthens skin barrier, improves skin roughness
Prebiotics:
- Levan: Anti-ageing, moisturising, soothing
Other Actives:
- Nicotinoyl Dipeptide-22: Brightening
- Niacinamide: Anti-wrinkle, pore minimizing, strengthens skin barrier, evens skin tone
- Panthenol: Soothing, anti-inflammatory, hydration, improves skin roughness
- Glutathione: Brightening, detoxing, anti-wrinkle, improves elasticity
- Camellia Sinensis (Green Tea) Leaf Water: Restores sebum balance, anti-inflammatory, soothing
- Adenosine: Anti-wrinkle
- Arginine (an essential amino acid): Anti-ageing, anti-wrinkle, skin repair
- Nicotinoyl Dipeptide-22: Brightening
- Niacinamide: Anti-wrinkle, pore minimizing, strengthens skin barrier, evens skin tone.
- Panthenol: Soothing, anti-inflammatory, hydration, improves skin roughness
- Glutathione: Brightening, detoxing, anti-wrinkle, improves elasticity
- Camellia Sinensis (Green Tea) Leaf Water: Restores sebum balance, anti-inflammatory, soothing
- Adenosine: Anti-wrinkle
- Arginine (an essential amino acid): Anti-ageing, anti-wrinkle, skin repair
Saccharomyces Ferment, Galactomyces Ferment Filtrate, Lactobacillus Ferment, Water, Camellia Sinensis (Green Tea) Leaf Water, Butylene Glycol, Glycerin, 1,2-Hexanediol, Niacinamide, Levan, Bacillus Ferment, Camellia Sinesis Catechins, Panthenol, Glutathione, Pullulan, Adenosine, Dipotassium Glycyrrhizate, Eucalyptus Globulus Leaf Oil, Arginine, Polylysine, Maltodextrin, Nicotinoyl Dipeptide-22.
Camellia Sinensis Leaf Water, Glycerin, Helianthus Annuus Seed Oil, Corylus Avellana Seed Oil, Grifola Frondosa Extract, Cocoglycerides, Hydrogenated Lecithin, Cetearyl Alcohol, Houttuynia Cordata Extract, Shea Butter Glycerides, Panthenol, Glyceryl Stearate, Nylon-12, Cetearyl Glucoside, Scutellaria Baicalensis Root Extract, Paeonia Suffruticosa Root Extract, C14-28 Alkyl Acid, Sodium Olivoyl Glutamate, Stearyl Alcohol, Stearic Acid, Beeswax, Butyrospermum Parkii Butter, Pinus Pinaster Bark Extract, Glycosaminoglycans, Lupinus Albus Seed Extract, Glutathione, Carnosine, Behenyl Alcohol, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, sh-Polypeptide-64, Quercetin, Camellia Sinensis Catechins, Tetradecyl Aminobutyroylvalylaminobutyric Urea Trifluoroacetate, Acetyl Hexapeptide-8, Copper Tripeptide-1, Nicotinoyl Dipeptide-22, Dipotassium Glycyrrhizate, Ginsenosides (Compound K), Magnesium Chloride, L-Arginine, Carbomer, Xanthan Gum, Adenosine, Butylene Glycol, 1,2-Hexanediol, Cyclodextrin
VITAMIN B ACTIVATED ALL-IN-ONE CONCENTRATE: Camellia Sinensis Leaf Water, Glycerin, Water, Propanediol, Hippophae Rhamnoides Extract, Caprylic/Capric Triglyceride, Coco-caprylate/Caprate, Hydrogenated Lecithin, Cetearyl Alcohol, Helianthus Annuus Seed Oil, 1,2-Hexanediol, Glyceryl Stearate, Niacinamide, Stearic Acid, Lupinus Albus Seed Oil, Nicotinoyl Dipeptide-22, Pinus Pinaster Bark Extract, Scutellaria Baicalensis Root Extract, Paeonia Suffruticosa Root Extract, C14-28 Alkyl Acid, Panthenol, Sodium Olivoyl Glutamate, Triticum Vulgare Germ Oil Unsaponifiables, Behenyl Alcohol, Stearyl Alcohol, Arginine, Fucose, Acmella Oleracea Extract, Evodia Rutaecarpa Fruit Extract, Spilanthes Acmella Flower Extract, Carnitine, Ellagic Acid, Biotin, Butyrospermum Parkii Butter, Dipotassium Glycyrrhizate, Hydrogenated Olive Oil Unsaponifiables, Kigelia Africana Fruit Extract, Quillaja Saponaria Bark Extract, Pistacia Lentiscus Gum, sh-Polypeptide-64, Tocopherol, Glutathione, Carnosine, Glycine, Glutamine, Isoleucine, Leucine, Methionine, Phenylalanine, Serine, Threonine, Tryptophan, Valine, Folic acid, Riboflavin, Thiamine HCL, Inositol, Calcium Chloride, Magnesium Sulfate, Potassium Chloride, Sodium Chloride, Sodium Pyruvate, Carbomer, Xanthan Gum, Adenosine, Cyclodextrin
Complimentary sample.
Free Express Shipping with orders over $189.99
Available at our Edmonton Boutique
Ship to Canada only
Shipping information
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 14 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
-
Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $189.99 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $21.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
-
United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.
Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
- Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
- Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $23.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
Clearance Items
Clearance items are FINAL SALE.
These products are offered at up to 75% off due to minor imperfections, nearing expiry dates (noted in descriptions), or other reasons. Returns, refunds, or credits are not available for these items.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
Contact Us
Choose options






About us
Loshen & Crem
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin