THE CONDITIONER
Tax excluded. Shipping calculated at checkout
Ultra-lightweight and intensely hydrating, this innovative formula replenishes your hair and scalp - supporting improved softness, moisture retention, elasticity, and volume while strengthening and renewing strands to combat shedding, breakage, and signs of damage.
The Conditioner - which may also be used as a nutrient-rich hair and scalp mask - is designed to work synergistically with The Shampoo, revitalizing hair while detangling strands, controlling frizz, and building volume and shine. Experience haircare redefined. Backed by over 30 years of cutting-edge science. Powered by TFC8®
Housed in a 100% recyclable tube made from sugar cane and 100% recyclable cap. Carton and leaflet are FSC-certified and recyclable.
Benefits:
- Hydrates, detangles, smooths, and de-frizzes hair while helping to strengthen and thicken strands - building volume and body.
- Helps hair attract and retain moisture for hair that is soft, supple, and more elastic.
- Supports keratin production and fortifies locks to help prevent shedding and breakage.
- Nourishes and protects hair against stressors, helping to reduce signs of damage - for silky hair with a natural shine.
- Supports natural hair growth.
- Hybrid formula may also be used as a deep conditioning rinse-off hair mask to dramatically boost hydration and shine.
Results
- 99% agree The Conditioner makes their hair more shiny.
- 88% agree The Conditioner helps repair their split ends.
- 100% agree The Conditioner feels lightweight on my hair.
How to use:
Apply to clean, damp hair after using The Shampoo daily or as needed.
- Work through the length of hair starting from midshaft or the scalp (as needed).
- Rinse thoroughly after 1-2 minutes.
As a mask
- For an extra dose of intense hydration, apply to clean, damp hair after using The Shampoo.
- Leave on hair for up to 5 - 10 minutes.
- Then rinse thoroughly.
- Suitable for all hair types.
For optimal results, use both The Shampoo and The Conditioner as the foundation for a holistic haircare system that also includes The Scalp Treatment, The Leave-In Hair Treatment, The Hair Oil and The Neem Comb.
Ingredients:
Aqua/Water/Eau, Distearoylethyl Dimonium Chloride, Cetearyl Alcohol, Glycerin, Erythritol, Panthenol, Cetyl Alcohol, Ricinus Communis (Castor) Seed Oil, Saccharide Isomerate, Potassium Sorbate, Citric Acid, Cocos Nucifera (Coconut) Oil, Hydrolyzed Vegetable Protein, Avena Sativa (Oat) Kernel Oil, Punica Granatum Seed Oil, Sodium Benzoate, Sodium Phytate, Maltodextrin, Hydrolyzed Rice Protein, Sodium Hydroxide, Lepidium Meyenii Root Extract, Nasturtium Officinale Extract, Tropaeolum Majus Extract, Camellia Sinensis Leaf Extract, Hydrogenated Lecithin, Tocopheryl Acetate, Xanthan Gum, Sodium Citrate, Tocopherol, Sorbic Acid, Alanyl Glutamine, Arginine, Oligopeptide-177, Sodium Chloride, Phenylalanine, Sisymbrium Irio Seed Oil.
Complimentary sample.
Free Express Shipping with orders over $189.99
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 4 hours
THE CONDITIONER
150 ml
Loshen & Crem
11003 26 Avenue Northwest
Edmonton AB T6J 4C1
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 14 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $189.99 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD.
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $19.95 CAD within Canada and $28.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.
Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
- Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
- Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $23.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
Clearance Items
Clearance items are FINAL SALE.
These products are offered at up to 75% off due to minor imperfections, nearing expiry dates (noted in descriptions), or other reasons. Returns, refunds, or credits are not available for these items.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin