Complexe Royal
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A luxurious finishing serum formulated with a high concentration of Royal Jelly, known for its deeply nourishing properties. Complexe Royal helps support the skin's protective barrier and visibly enhances the complexion’s luminosity. With antioxidant-rich botanicals and revitalizing extracts, this serum is the perfect final step in your skincare ritual to reveal a soft, radiant, and supple appearance.
Benefits:
- Delivers a visibly brighter and more luminous complexion
- Helps maintain the skin’s natural protective barrier
- Provides a finishing touch of hydration and comfort
- Enriched with antioxidant ingredients to help protect against environmental stressors
- Ideal as the final step in any Biologique Recherche routine
How to Use:
Apply 4 to 5 drops of Complexe Royal to the face, neck, and décolleté in the morning and/or evening as the last step in your skincare ritual. Gently press or massage until absorbed.
Avoid sun exposure immediately after application. Not suitable for children or for use on sensitive, broken, or irritated skin. For external use only.
Loshen & Crem recommendations:
For an enhanced skincare ritual, Complexe Royal pairs beautifully with Emulsion Originelle Régénérante or Crème Grand Millésime—both known for their deeply comforting textures and complexion-enhancing benefits.
Ingredients:
- Royal Jelly Extract – Rich in nutrients to help support skin comfort and hydration
- Honey Extract & Cucumber Extract – Botanical ingredients that soothe and visibly refresh the skin
- Yeast Extract & Hydrolyzed Silk – Contribute to the skin’s smooth and radiant finish
- Witch Hazel & St. John’s Wort Extracts – Plant-based extracts known to help visibly refine the skin texture
- Lactic Acid & Gluconolactone – Help support gentle skin renewal
Water (Aqua), Propylene Glycol, Glycerin, Alcohol Denat., Cucumis Sativus (Cucumber) Fruit Extract, Gluconolactone, Lactic Acid, Honey Extract (Mel Extract), Hamamelis Virginiana (Witch Hazel) Bark/Leaf/Twig Extract, Hypericum Perforatum Flower/Leaf/Stem Extract, Hydrolyzed Silk, Yeast Extract, Sodium Lactate, Allantoin, Serine, Pyridoxine HCL, Thiamine HCL, Citric Acid, Royal Jelly Extract, Vinegar (Acetum), Sorbitol, Butylene Glycol, TEA-Lactate, Urea, Sodium Benzoate, Potassium Sorbate, Sodium Bisulfite
Please always refer to the packaging for the most current ingredient list before use.
BR Skin Reaction Policy 📄
At Loshen & Crem, we want to ensure you have the best experience possible with our brands. That's why we highly recommend having a consultation with one of our skin experts before purchasing any Biologique Recherche product.
In case of any reaction, they require images of the reaction, product, lot number on the bottom of the box OR product, and proof of an online consultation with one of our skin experts to ensure that they can assist you in the best possible way.
If you decide to purchase without a consultation and experience any reaction, we won't be able to provide a refund. However, we're always here to help you find the best products for your skin and answer any questions, so please don't hesitate to contact us.
Complimentary sample.
Free Express Shipping with orders over $189.99
Available at our Edmonton Boutique
Ship to Canada only
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 14 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $189.99 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $21.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.
Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
- Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
- Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $23.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
Clearance Items
Clearance items are FINAL SALE.
These products are offered at up to 75% off due to minor imperfections, nearing expiry dates (noted in descriptions), or other reasons. Returns, refunds, or credits are not available for these items.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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A final gesture of care, a whisper of radiance.
La Touche Finale
In this short video, discover how to apply your Biologique Recherche Finishing Serum, a precious step in your ritual that elevates your skin to its most refined state.
With just a few drops, pressed gently into the skin, your complexion is left silky, luminous, and perfectly sealed.
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Virtual Consultation
Let us guide you on which products to use.